Your Customers talk about it, they care about it…You should know about it and Do something about it…
Analyse unsolicited feedback left by customers via call centres, e-mail or contact forms.
Tap into the endless stream of insights from ratings and reviews on your own platform or on sites such as Amazon, Yelp! and many others.,
Get your fingers on insights from answers to open-ended survey questions.
AI, Machine Learning, Boolean rules and tailored sentiment models bring about text analytics precision specific to your industry
TalkAboutIT analyses customer feedback in all major languages and all industries. We achieve that by setting up the tool for you, taking into account the geographic and language specifics, the industry and customer context, as well as how the feedback was collected.
Read more about the latest news and posts from the text analytics world.