TalkAboutIT is equipped with intuitive dashboard that puts all key insights at your fingertips and empowers you to act. The dashboards are finely tuned to showcase and identify trends, areas of improvement and opportunity. They are easy to use even for non-experts and have the option for PPT & Excel Export.
What are your customers talking about over time? What is the tone of their comments? Which topics are most positive/negative/neutral?
How are the different categories related to each other?
Explore in-depth which comments trigger the sentiment score of each topic
These are only a handful of the questions that TalkAboutIT can answer. Furthermore, we can fine tune the system to track and use the data that you want to deep dive in.