The modular approach taken during the development of TalkAboutIT allows it to function both as a SaaS and as Enterprise text analytics solution that can be integrated with yours or other systems to deliver analysis automatically in real time.
1. Using our API integration, you can send unstructured and structured text strings to TalkAboutIT which will process them and send them back via the API to your system. Once the connection and Code Frame (list of Categories and associated rules) are developed, the process works without human intervention and with only a few minutes required for processing.
2. TalkAboutIT can seamlessly be integrated with RecommendIT, its sister full service customer experience management platform. This will allow your business to close the loop from the first creation of the questionnaire to the live dashboards visualizing the processed results.