Product

TalkAboutIT Features

AI-powered Insights

We use the latest in NLP and machine learning
to ACCURATELY identify what customer are saying.

  • AI-Based Parser in all native languages
  • Best-in-class Sentiment Engine using the latest in machine learning
  • Automated Topic Detection and Categorisation based on proprietary Neural Networks
ai-powered insights
multilingual

Multilingual

 

TalkAboutIT natively supports parsing, sentiment and topic detection & categorisation in 22 different languages: Arabic, Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Mandarin, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Turkish.

200+ additional ones supported through machine translation.

Best-in-Class Sentiment

 

Automatically extract the tone of voice & emotion attached to each phrase.

Tailored sentiment models bring about further precision specific to your industry.

best in class sentiment
intuitive dashboard

Intuitive Dashboard

INTUITIVE dashboard puts all key insights at your fingertips and empowers you to ACT. We want to provide our customers with a set of powerful and highly customizable dashboards that are easy to use even for non-experts.

  • PPT & Excel Exports
  • Optional Link to BI Dashboards in Tableau & others

Check the Dashboards & Capabilities of TalkAboutIT.

Ready-to-fire

TalkAboutIT is a ready-to-fire text analytics solution. We make it work for you:

  • Cloud-based fully GDPR-compliant SaaS environment
  • Browser & Device Agnostic
  • Secure Web Login
  • Multiple Users & Multiple Text Analytics Vaults per user
  • Annual Subscription
ready-ti-fire
smart deployment and integration

Smart Deployment and Integration

You want to have TalkAboutIT in your own or controlled physical location or you want to own it and have it delivered and managed on the cloud (SaaS)? You want it stand-alone or integrated with your existing systems? It’s your call!

Embedded Analytical Models

Quickly understand the ROI impact
of your actions aided by machine learning.

Our IMPACT-3TM model points you to the areas you should focus on to achieve biggest improvements in any metric relevant for your business (Sales, NPS, Overall Satisfaction, Rating and etc.).

embedded analytics models